Shipping and Returns
How long does my order take to ship? β¨
All orders are lovingly processed and fulfilled within 3β5 business days. We ship out every Friday, and depending on your location, USPS will provide your finalized delivery date at checkout. πΏ
Do you offer international shipping? π
Not at the moment β Iβm just beginning to expand Starseed Apothecary online. β¨ With your continued love and support, I look forward to offering international shipping in the near future.
If you live outside the United States and would love to purchase, please reach out to me directly on Instagram @StarseedApothecary. Iβll do my best to accommodate you, because itβs my dream to share our holistic creations with beautiful souls worldwide. π
Returns & Refunds πΈ
Because of the nature of our products, all edible items (such as Sea Moss Gel and teas) are not eligible for returns β thank you for understanding that it simply isnβt sanitary.
For all other products, refunds are considered on a case-by-case basis after a thorough review. Since Starseed Apothecary is a small-batch, handmade business, every item is created with care, intention, and love. For this reason, refunds are rare β but if something truly prevents you from enjoying your product, please reach out.
π‘ Please note: some natural variations may occur during shipping (for example, a body butter softening or melting in transit). This does not reduce its value or effectiveness. Simply pop it in the fridge to firm it back up, or re-whip if desired.